{"id":624,"date":"2025-10-22T11:31:47","date_gmt":"2025-10-22T11:31:47","guid":{"rendered":"https:\/\/dsdevices.com\/?page_id=624"},"modified":"2026-07-09T16:05:43","modified_gmt":"2026-07-09T15:05:43","slug":"terms-of-sale","status":"publish","type":"page","link":"https:\/\/dsdevices.com\/eu\/terms-of-sale\/","title":{"rendered":"Terms of Sale"},"content":{"rendered":"\n

Background<\/strong> <\/p>\n\n\n\n

These Terms of Sale set out the terms under which Goods are sold by Us to business customers through this website,\u00a0https:\/\/dsdevices.com\/eu<\/a>\u00a0(“Our Site”).\u00a0<\/p>\n\n\n\n

Please read these Terms of Sale carefully and ensure that you understand them before ordering any Goods from Our Site. You will be required to read and accept these Terms of Sale when ordering Goods. If you do not agree to comply with and be bound by these Terms of Sale, you will not be able to order Goods through Our Site. <\/p>\n\n\n\n

These Terms of Sale, as well as any and all Contracts, are in the English language only. <\/p>\n\n\n\n

TERMS OF SALE<\/strong> <\/p>\n\n\n\n

1. Definitions and Interpretation<\/strong> <\/p>\n\n\n\n

1.1<\/strong> <\/p>\n\n\n\n

In these Terms of Sale, unless the context otherwise requires, the following expressions have the following meanings: <\/p>\n\n\n\n

“Contract” means a contract for the purchase and sale of Goods, as explained in Clause 7; <\/p>\n\n\n\n

“Direct Customer” means a business customer purchasing Goods directly from Us for its own internal use and not for resale; <\/p>\n\n\n\n

“End Customer” means the final purchaser, licensee or user of Goods supplied by a Reseller; <\/p>\n\n\n\n

“Goods” means the goods sold by Us through Our Site; <\/p>\n\n\n\n

“Order” means your order for Goods; <\/p>\n\n\n\n

“Order Confirmation” means Our acceptance and confirmation of your Order; <\/p>\n\n\n\n

“Order Number” means the reference number for your Order; <\/p>\n\n\n\n

“Reseller” means a business authorised by EV4 Limited to purchase Goods for resale to third-party customers under these Terms of Sale or a separate reseller agreement; <\/p>\n\n\n\n

“We\/Us\/Our” means EV4 Limited, a company registered in England and Wales under company number 07986640. <\/p>\n\n\n\n

2. Information About Us<\/strong> <\/p>\n\n\n\n

2.1<\/strong> <\/p>\n\n\n\n

Our Site,\u00a0https:\/\/dsdevices.com\/eu<\/a>, is owned and\u00a0operated\u00a0by EV4 Limited, a company registered in England and Wales under company number 07986640.\u00a0<\/p>\n\n\n\n

Registered Office and Principal Place of Business: <\/p>\n\n\n\n

KAD House 
Portsmouth Road 
Esher 
Surrey KT10 9AD 
United Kingdom <\/p>\n\n\n\n

Email: info@dsdevices.com<\/a> <\/p>\n\n\n\n

UK VAT Number: GB131428934 <\/p>\n\n\n\n

EU VAT Number: NL828345053B01 <\/p>\n\n\n\n

3. Access to and Use of Our Site<\/strong> <\/p>\n\n\n\n

3.1<\/strong> <\/p>\n\n\n\n

Access to Our Site is free of charge. <\/p>\n\n\n\n

3.2<\/strong> <\/p>\n\n\n\n

It is your responsibility to make all arrangements necessary to access Our Site. <\/p>\n\n\n\n

3.3<\/strong> <\/p>\n\n\n\n

Access to Our Site is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. <\/p>\n\n\n\n

3.4<\/strong> <\/p>\n\n\n\n

Use of Our Site is subject to Our Website Terms of Use. <\/p>\n\n\n\n

4. Business Customers Only<\/strong> <\/p>\n\n\n\n

4.1<\/strong> <\/p>\n\n\n\n

These Terms of Sale apply exclusively to business customers. <\/p>\n\n\n\n

They do not apply to consumers purchasing Goods for personal use. <\/p>\n\n\n\n

4.2<\/strong> <\/p>\n\n\n\n

These Terms of Sale constitute the entire agreement between Us and you with respect to your purchase of Goods from Us. <\/p>\n\n\n\n

5. International Customers<\/strong> <\/p>\n\n\n\n

5.1<\/strong> <\/p>\n\n\n\n

We supply Goods to business customers worldwide. Deliveries are generally fulfilled using DHL Express or other equivalent carriers selected by Us. <\/p>\n\n\n\n

5.2<\/strong> <\/p>\n\n\n\n

Orders may be fulfilled and dispatched from one of Our authorised fulfilment centres depending on the delivery destination. These locations currently include: <\/p>\n\n\n\n

(a) Boxtel, Netherlands, for deliveries within the European Union; <\/p>\n\n\n\n

(b) Surbiton, United Kingdom, for deliveries within the United Kingdom and other international destinations excluding the United States of America. <\/p>\n\n\n\n

We reserve the right to fulfil Orders from alternative locations where operationally necessary. <\/p>\n\n\n\n

We supply Goods to business customers worldwide. Deliveries are generally fulfilled using DHL Express or other equivalent carriers selected by Us. <\/p>\n\n\n\n

5.3 <\/strong> <\/p>\n\n\n\n

United States Customers<\/strong> <\/p>\n\n\n\n

Goods intended for delivery within the United States of America are not sold through this Site. <\/p>\n\n\n\n

Customers seeking delivery within the United States should place orders through https:\/\/dsdevices.com\/us<\/a> or such other website, authorised distributor, reseller, or EV4 affiliate as We may designate from time to time. <\/p>\n\n\n\n

Any purchase made through that separate website, distributor, reseller, or affiliate shall be governed by the applicable terms and conditions of sale of that entity, and not by these Terms of Sale. <\/p>\n\n\n\n

We reserve the right to refuse Orders placed through this Site for delivery within the United States and to redirect such Orders accordingly. <\/p>\n\n\n\n

5.4<\/strong> <\/strong> <\/p>\n\n\n\n

Authorised Resellers and Distributors<\/strong> <\/p>\n\n\n\n

5.4.1 We may appoint authorised resellers, distributors and channel partners in certain territories. <\/p>\n\n\n\n

5.4.2 Goods purchased by a Reseller are acquired for resale to End Customers and not for the Reseller’s internal use unless otherwise agreed in writing. <\/p>\n\n\n\n

5.4.3 Resellers shall: <\/p>\n\n\n\n

(a) conduct their business in a professional and lawful manner; <\/p>\n\n\n\n

(b) comply with all applicable laws and regulations; <\/p>\n\n\n\n

(c) market and sell the Goods in accordance with Our published specifications, documentation and branding guidelines; <\/p>\n\n\n\n

(d) ensure that all End Customers receive accurate product information; <\/p>\n\n\n\n

(e) refrain from making representations, warranties or commitments regarding the Goods that are inconsistent with or exceed those provided by Us. <\/p>\n\n\n\n

5.4.4 Where a Reseller arranges shipment or delivery of Goods to an End Customer, the Reseller is solely responsible for its own fulfilment, delivery, shipping, insurance, customs, tax, import, export, and customer service obligations to that End Customer unless expressly agreed otherwise in writing by Us. <\/p>\n\n\n\n

5.4.5 The Reseller shall ensure that Goods are stored, handled, packaged, labelled, shipped, and delivered in a safe, lawful, and commercially reasonable manner and in accordance with all applicable laws, export controls, customs requirements, carrier requirements, product documentation, and any instructions issued by Us. <\/p>\n\n\n\n

5.4.6 We shall not be responsible for any delivery commitment, shipping delay, failed delivery, damage in transit, customs issue, import charge, tax charge, insurance arrangement, return obligation, or other fulfilment obligation agreed between the Reseller and the End Customer, except to the extent caused directly by Us or expressly accepted by Us in writing. <\/p>\n\n\n\n

5.4.7 Unless expressly authorised in writing, a Reseller shall have no authority to: <\/p>\n\n\n\n

(a) bind Us to any agreement; <\/p>\n\n\n\n

(b) enter into contracts on Our behalf; <\/p>\n\n\n\n

(c) modify Our warranties or support commitments; <\/p>\n\n\n\n

(d) make representations on Our behalf. <\/p>\n\n\n\n

5.4.8 We reserve the right to refuse, suspend or terminate reseller status at Our sole discretion. <\/p>\n\n\n\n

5.4.9 We may direct prospective customers to authorised Resellers operating within a particular territory. <\/p>\n\n\n\n

6. Goods, Pricing and Availability<\/strong> <\/p>\n\n\n\n

6.1<\/strong> <\/p>\n\n\n\n

We make all reasonable efforts to ensure that all descriptions and graphical representations of Goods correspond to the actual Goods. <\/p>\n\n\n\n

6.1.1<\/strong> <\/p>\n\n\n\n

Images are for illustrative purposes only. <\/p>\n\n\n\n

6.1.2<\/strong> <\/p>\n\n\n\n

Packaging may vary from that shown. <\/p>\n\n\n\n

6.2<\/strong> <\/p>\n\n\n\n

Minor variations shall not constitute a defect. <\/p>\n\n\n\n

6.3<\/strong> <\/p>\n\n\n\n

You may be required to select model, configuration and quantity when ordering. <\/p>\n\n\n\n

6.4<\/strong> <\/p>\n\n\n\n

Stock availability indications are estimates only. Goods may be backordered or offered on a pre-order basis. <\/p>\n\n\n\n

6.5<\/strong> <\/p>\n\n\n\n

We may make minor changes to Goods to comply with legal, regulatory, technical or security requirements. <\/p>\n\n\n\n

6.6<\/strong> <\/p>\n\n\n\n

Where material changes affect your Order, We will notify you and provide an opportunity to cancel. <\/p>\n\n\n\n

6.7<\/strong> <\/p>\n\n\n\n

Prices may change from time to time but will not affect Orders already accepted. <\/p>\n\n\n\n

6.8<\/strong> <\/p>\n\n\n\n

If a pricing error occurs, We reserve the right to correct the error and offer you the choice of proceeding at the correct price or cancelling the Order. <\/p>\n\n\n\n

6.9<\/strong> <\/p>\n\n\n\n

You will be charged the price displayed at the time your Order is placed. <\/p>\n\n\n\n

6.10 VAT, Taxes and Duties<\/strong> <\/p>\n\n\n\n

Prices displayed on Our Site are exclusive of VAT, sales taxes, customs duties and similar charges unless expressly stated otherwise. <\/p>\n\n\n\n

6.10.1<\/strong> <\/p>\n\n\n\n

Goods delivered within the European Union may be supplied from Our Netherlands fulfilment operation and invoiced under EU VAT number NL828345053B01. <\/p>\n\n\n\n

6.10.2<\/strong> <\/p>\n\n\n\n

Goods delivered within the United Kingdom may be supplied from Our United Kingdom fulfilment operation and invoiced under UK VAT number GB131428934. <\/p>\n\n\n\n

6.10.3<\/strong> <\/p>\n\n\n\n

Business customers providing a valid VAT number may qualify for reverse-charge treatment or other VAT reliefs where permitted by law. <\/p>\n\n\n\n

6.10.4<\/strong> <\/p>\n\n\n\n

We reserve the right to verify VAT numbers and amend invoices where VAT treatment is found to be incorrect. <\/p>\n\n\n\n

6.10.5<\/strong> <\/p>\n\n\n\n

Import duties, local taxes, customs charges and similar fees remain the responsibility of the customer unless otherwise agreed in writing. <\/p>\n\n\n\n

6.10.6<\/strong> <\/p>\n\n\n\n

We reserve the right to recover VAT, penalties, interest and related costs arising from incorrect information supplied by the customer. <\/p>\n\n\n\n

6.11<\/strong> <\/p>\n\n\n\n

Delivery charges are calculated and displayed during checkout. <\/p>\n\n\n\n

6.12 Reseller Pricing<\/strong> <\/p>\n\n\n\n

6.12.1 Reseller pricing, discounts and commercial terms may differ from pricing displayed on Our Site. <\/p>\n\n\n\n

6.12.2 Any reseller-specific pricing or discounts are confidential and may be amended by Us upon reasonable notice. <\/p>\n\n\n\n

6.12.3 We reserve the right to refuse Orders placed by any Reseller that is no longer authorised by Us. <\/p>\n\n\n\n

7. Orders \u2013 How Contracts Are Formed<\/strong> <\/p>\n\n\n\n

7.1<\/strong> <\/p>\n\n\n\n

Our Site will guide you through the ordering process. <\/p>\n\n\n\n

7.2<\/strong> <\/p>\n\n\n\n

You are responsible for ensuring that all information supplied is complete and accurate. <\/p>\n\n\n\n

7.3<\/strong> <\/p>\n\n\n\n

Your Order constitutes an offer to purchase Goods. <\/p>\n\n\n\n

Acceptance occurs only when We issue an Order Confirmation. <\/p>\n\n\n\n

7.4<\/strong> <\/p>\n\n\n\n

Order Confirmations will include: <\/p>\n\n\n\n